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Customer Service Representative

Job Title: Customer Service Representative
Contract Type: Temporary
Location: Melbourne, Australia
Industry:
Salary: $27 per hour
Start Date: 2018-09-11
Reference: JO-1809-163764
Contact Name: Isabella Boyer
Contact Email: isabella.boyer@people2people.com.au
Job Published: September 11, 2018 17:02

Job Description

The Opportunity:

We are currently seeking a Customer Service Representative on a temporary basis for our client who is an internationally leading manufacturer and distributor of coffee products based in Hawthorn. The location is close to public transport and hosts its own coffee roasters on site in a modern and trendy office.

With a strong focus on customer service, you will be interacting with key stakeholders and demonstrate a high level of adaptability and ability to deal with pressure, as these are key requirements for the position.

Responsibilities:
  • Manage inbound customer enquiries and delivering exceptional customer service
  • Processing customer orders 
  • Promoting and upselling products and services to existing and new customers
  • Take enquiries and respond to queries
  • Objection handling
  • Complete daily administrative tasks 
Requirements:
  • Full working rights
  • Proficiency in computer systems including Excel, Word and Outlook.
  • Previous call centre work 
  • Experience in processing orders desirable 
Benefits:

You will get the chance to work with a fantastic working culture that is supportive of career growth and providing opportunities in a fast-moving environment. The successful candidate will have the opportunity to go permanent, so only candidates with permanent working rights need to apply. 

If this sounds like you, please don't hesitate and APPLY NOW! For further information please contact Isabella on (03) 9098 7434 
Customer Service Representative with ref. JO-1809-163764 - Job Possum